Yes. Every COLD RAL piece is fully unisex. Whether you browse the men’s or women’s section, the products are identical. Cuts, proportions and sizes are designed to suit a wide range of silhouettes.

All sizes are unisex. As a general guide, most women choose size S or M, and most men choose M or L.
Choose one size down for a closer fit, or one size up for a more relaxed silhouette.
All three sizes can suit many body types depending on the desired look.

Select an item, choose your size and add it to your cart. Checkout is secure, and tracking information is provided automatically once your order ships.

If your order has not been shipped yet, contact us as soon as possible. Once an order has been dispatched, no changes can be made.

We ship worldwide. Available options for your location will appear at checkout.

Europe: approximately 6 to 12 days.

International: approximately 10 to 14 days.

Timing may vary depending on destination and carrier conditions.

A confirmation email and tracking link are sent to you as soon as your order is shipped.

Yes. You have 14 days from the date of delivery. Items must be new, unworn, unwashed and with all original tags attached.

Contact us by email to receive instructions and the return details.

We do not offer direct exchanges. We recommend returning your item and placing a new order to ensure availability.

At Cold Ral, we take every order seriously and treat each customer with respect. In rare cases, some individuals claim a package was not received or return items that do not match the original order. To protect all of our customers and maintain fair practices, we follow a strict and transparent process.

What happens if I claim I did not receive my order

If a parcel is marked as delivered but you report it missing, we open an investigation with the carrier. No refunds are issued during this process. Once the investigation is completed, we can offer either a store credit or a reshipment of the items. We do not provide refunds for parcels declared delivered by the carrier.

What happens if I return an item

We only issue refunds after receiving the returned parcel and verifying that all items are correct, complete, unused, unwashed, and with all original labels attached. This is necessary to protect our stock and ensure fairness for all customers. We are not a multinational company and we take the time required to complete our verification process properly.

Thank you for your understanding.